Learn from 5,000+ comms leaders on exec buy-in, engagement, and the ROI puzzle.
Empower your retail teams to deliver exceptional service
When retail workers feel connected and supported, customer service thrives. Workvivo combines communication, recognition, feedback, and work tools in one mobile platform—helping teams deliver great service with less employee turnover.
Trusted by global retailers to connect over 3 million employees across locations, shifts, and roles
Employee disengagement is impacting your bottom line
of retail workers report feeling burnout
say their company is a “good place to work”
increase in profits when employees feel engaged
Your people are your power
4 out of 5 retail workers don’t plan on staying with your company long-term.
Workvivo helps retailers build a culture that keeps top performers on the shop floor and performing at their best.
Create a culture of customer obsession with a platform built for retail
Bring your values to life
Unite your workforce around your brand’s mission and dedication to great service, so every employee feels part of something bigger.
Inspire a loyal, motivated workforce
Foster connection, recognition, and belonging to keep retail teams engaged and customers coming back.
Influence every customer interaction
Give your people the clarity and confidence to deliver fast, seamless service that delights customers and builds loyalty.
How Workvivo increases connection to improve customer excellence
Made for the way retail works
Workvivo TV
Keep frontline workers without computer access in-the-loop with anytime updates and real-time communication.
Digital Forms
Understand where everyone is coming from in diverse retail workforces, with support for 90+ languages.
Workvivo AI
Get answers and create personalized content in seconds so you and your team can spend less time searching for info and more time serving your customers.
Shoutouts
Show employees they’re a valued part of the team with Shoutouts, kudos, and peer-to-peer appreciation, so they’ll strive to do their best.
Keep frontline workers without computer access in-the-loop with anytime updates and real-time communication.
Understand where everyone is coming from in diverse retail workforces, with support for 90+ languages.
Get answers and create personalized content in seconds so you and your team can spend less time searching for info and more time serving your customers.
Show employees they’re a valued part of the team with Shoutouts, kudos, and peer-to-peer appreciation, so they’ll strive to do their best.
Track communication effectiveness and measure employee sentiment with ROI reporting so leadership can see the impact of improved engagement.
Enable real-time coordination between sales associates, store managers, and corporate teams with secure chat and voice calling for urgent escalations.
Schedule messages to streamline training, onboarding, and celebrations, making time-sensitive communication seamless.
Spot engagement issues and operational challenges early, reducing burnout and turnover.
Frequently asked questions
Workvivo is an employee experience platform (EXP) for retail that simplifies internal communication and drives employee engagement.
Designed for teams across multiple locations with frontline workers, our purpose is to engage and emotionally connect people by giving everyone a voice. We bring company culture to life digitally, helping everyone on your team feel included, appreciated, and engaged, no matter where they work.
Frequently asked questions
Workvivo is an employee experience platform (EXP) for retail that simplifies internal communication and drives employee engagement.
Designed for teams across multiple locations with frontline workers, our purpose is to engage and emotionally connect people by giving everyone a voice. We bring company culture to life digitally, helping everyone on your team feel included, appreciated, and engaged, no matter where they work.