Inside Ryanair: How to Make Frontline Comms Land
Joanna Parsons
External Contributor - Award-winning Communications Consultant
Barbara Booras
Senior Customer Community Manager, Workvivo
James O’Connor
Internal Communications Manager at Ryanair
Registration
2025-04-16
15:00
April 16th, 3pm GMT / 10am EST
Struggling to Reach Frontline Employees?
This session will show you how.
It’s no secret that engaging and communicating with frontline employees is hard. But what about when a large cohort of your staff spend the majority of their time tens of thousands of feet above ground?
Ryanair’s Internal Comms Manager, James O’Connor, has plenty of experience in that. And luckily for us, he’s going to share his insights!
Whether your workers operate from the cockpit, a delivery truck, or at a patient’s bedside, this event is for you.
In our first episode of The Comms Show, expect to learn…
- How to build internal comms confidence, giving you the capacity to try new things and learn from the ventures that don’t work
- Real-life engaging examples of frontline communication, including success stories from Ryanair
- New (and non-boring!) ways of communicating
Join James, Joanna Parsons (The Curious Route), and Barbara Booras (Workvivo’s Sr Customer Community Manager) to get the inside scoop on how to reach your employees wherever they are.
You won't want to miss this one. Trust us.
Register now!
Joanna Parsons
External Contributor - Award-winning Communications Consultant
Joanna Parsons is an award winning communications consultant and Founder and Director of The Curious Route.
She helps organisations create effective systems of internal communication through training, coaching, and consulting. Her curiosity-first approach emphasises listening, questioning and observing to identify solutions and create results.
Barbara Booras
Senior Customer Community Manager, Workvivo
Barbara Booras is a Customer Community Manager at Workvivo. Specializing in Expert Services within Customer Experience, Barbara collaborates with key strategic customers with a global audience on optimizing their Workvivo experience. She spent 6+ years in New York City leading internal communications and transforming company culture at DIVINA in her role as the first Culture & Community Manager. Barbara is a self-described workplace culture nerd, obsessed with elevating the employee experience.
Now based in Boston, Barbara enjoys freelance food writing, boxing, distance running, and world travel. Barbara is a 4x marathoner currently working on completing the Abbott World Marathon Majors. Barbara has an educational background in hospitality and tourism and approaches EX with a high-touch, hospitality mindset.
James O’Connor
Internal Communications Manager at Ryanair
James O'Connor serves as the Internal Communications Manager at Ryanair, Europe's largest airline.
James plays a pivotal role in managing and enhancing internal communications across the company's worldwide network. His efforts ensure that Ryanair's entire workforce remains informed, engaged, and aligned with the company's objectives.